FAQs

❓ Frequently Asked Questions (FAQs)
1️⃣ Do you offer Cash on Delivery (COD)?
✅ Yes! COD is available across India. COD orders require verification before dispatch.

2️⃣ How long does delivery take?
📦 Prepaid: 3–5 working days
💸 COD: 4–7 working days (after verification)

3️⃣ Do you have a return policy?
🛑 Yes, we have a 5-day return window. Unboxing video is compulsory for any return or exchange.

4️⃣ How will I receive my refund?
💳 Refunds are processed to your original payment method within 7–15 working days after product inspection.

5️⃣ Can I cancel my order?
✅ Yes, within 24 hours or before the order is shipped. After dispatch, cancellation isn’t allowed.

6️⃣ Is there an exchange option?
🔁 Yes, exchanges are allowed within 48 hours of delivery with an unboxing video. Shipping fee ₹49 applies.

7️⃣ Is my personal information safe with you?
🔐 100% safe! We do not share or sell your personal data. Your privacy is our top priority.

8️⃣ How can I track my order?
🧾 Tracking details will be shared via SMS or WhatsApp once your order is shipped.

9️⃣ Do you offer support on WhatsApp?
📱 Yes! Reach us on WhatsApp at +91 8080 252 380 for order-related queries.

🔟 Are your products original and good quality?
🛍️ Absolutely! We ensure quality checks before shipping. Customer satisfaction is our top goal.